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If you are expecting a new Unlimited DVD Rental or Ex-Rental order to be sent to you, and it hasn't arrived after five working days. Or you have posted back an Unlimited DVD Rental movie and after 10 days, it still shows as being sent under the My Movies section of your list, then the package may have been lost in the postal system.
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From here, you can tell us that items appear to have been lost in the post.
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Start by selecting which of the following applies to you.
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I wish to report a Lost In Post for an
Unlimited DVD Rental Movie.
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I wish to report a Lost In Post for an
Ex-Rental Order.
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